Cannot See Network Shares

I am frustrated. I have been through mutliple posts on this forum and back and forth between my ISP and WD. I still have no answers. I cannot see my network shares and for some odd reason, I cannot view mkv files in media shares. I could in network shares. I need a resolution. I have unplugged and rebooted and reset. Please help. I am running Win 7 and have external hard drives attached to a PC.


What firmware are you running on the media player?

See if the following links helps.