first post …
I just bought a WD TV for my father so he can access his library of music and videos, which I have assembled for him on a USB harddisk. He has no computer, so whenever something goes wrong, I have to do remote assistance over the phone or ask a friend with a computer who lives near him to fix things that cannot be done from the WD TV. This makes pinpointing and solving problems a bit harder.
So far, most features work. However, I encountered a problem with some video files: Fast forwarding and rewinding in .m4v videos is not possible (playback and stop works fine, but pressing the RW or FF key brings up the “forbidden” icon in the upper right corner). These are videos exported from iMovie 09 on a Mac.
The file extension used for these files is “.m4v” (this is the iMovie default).
The video codec is H.264.
The audio codec is AAC.
The resolution is 720 x 540 px.
Any idea why this happens or how it can be fixed?
Would it be enough to change the extension to something else; e.g. .mov, or am I missing something else here?