Cannot matching up the device code

My Cloud Home - Personal Cloud Storage My Cloud Home
1

I have follow the instructions to install the my cloud home . But the page said the device code can’t matching up. What can I do?I have try this many time ! Is it have something mistake of the product ?

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2

Hi @Phoebe123,

Please refer to the article of My Cloud Home Activation Code Not Matching Up:
https://support-en.wd.com/app/answers/detail/a_id/8835