Cannot manually back up

I need to manually back up my files as the normal restore is not working. But I cannot find the WD subfolder under my computer name. The instructions don’t tell you where to find them. See pic. They aren’t in file explorer - see picture (win10). How do I find the subfolder, so that I can backup my files?

I’m replying to my own post hoping that it will help me find it on the forum. I cant see my posts.