Certain files can be found

WD External Drives External Drives for PC
1

Hi
I have an Passport Ultra

My computer was taken hostage by a virus so I cleaned the computer. I installed my back up from 12/12/18. I found most of my files but I can not find a particular folder. how is that possible? I see some .exe files with the program name. I don’t need the program I need the files. Can you point me in the correct direction?

2

Hi VONDA_HENRY,

You can check the “WDBackup.swstor” folder manually from My Passport Ultra to get your important files from backup folder. By default, WD Backup creates a folder named WDBackup.swstor and all the backed up data stores here after completion of backup job.

https://support.wdc.com/knowledgebase/answer.aspx?ID=15143