my one still not working
log in from mycloud.com but looking for device, cannot find the device,
- find the device; click 2x, enter 9 security code,
- and then setting up a brand new my cloud home? are you setting up a newly purchased my cloud home, or joining a device that was set up by someone else? yes, brand new device or no already set up, I click no, already set up, the message "this device has already been set up. to join this device, ask the device owner to for an invite to “my email”. BUT I am device owner.
- after that, I tried to use a new brand device; ask to select “continue” but i didn’t click continue because the message said that it would reset to factory reset. I click the “backward” from window and logout.
Please advise from your expertise.
Appreciate your suggestion and reply