Cannot connect to MyBookLive any longer - No green light in front

WD Legacy Products My Book Live
1

Hi guys!

All of a sudden my MyBookLive 2TB couldn’t be accessed. Despite noise from the disk and blinking network lamps on the back the lamp in front remains turned off. It is not accessible through the network and connot be found by the WD software available on WD’s site. Also tried resetting the drive but nothing happened. 

Any idea what can be done? It contains a lot of  family photos I would hate to loose!

Christian

2

can you see it in the table of connected devices in your router’s interface?

3

Hello,

Try resetting the unit following the steps from the llink below.

  http://wdc.custhelp.com/app/answers/detail/a_id/5679/related/1/session/L2F2LzMvc25vLzEvdGltZS8xMzgyOTk2MjA1L3NpZC91SVNQcFlEbA%3D%3D