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Can I use mycloudex2 ultra without encryption

Recently my 3 month old NAS packed in but the drives were OK. It occurred to me that having encryption for me was a drawback. If it wasn’t on I could remove the drives and put them in any generic drive bay.

Is it possible to use the NAS without encryption?

Hi @woldsweather ,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

I wouldn’t think they would like you to switch off encryption and make it generic.

How ever I have tried submitting to WD but the drop down country entry wont work so it wont send.

Support for Western Digital Hard Drives | Western Digital

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