Broken USB port and How to replace / Repair?

[David_Waite]

I have a WD element 1TB Portable USB Drive and the micro USB port on the actual drive is damaged and needs a new one soldering on.

Does anyone know where I can get the part (s) and where I can possible get it repaired in the UK. I live in the North of England??

I have masses of data and pictures on it and don’t want to lose them. I have backed up but I have stuff more recently and didn’t have an opportunity to back up again before it broke?

Any help gratefully received.

[Chocoramo]

Hi David, you have at least two options regarding this issue.

1. You can send the drive to WD in the UK and I am sure they would be able to repair it for you
2. This will void your warranty, but you can remove the hard drive from the case, and place it in a new enclosure

However, it might be the that you have the technical know how to repair the port, but I myself would pick one of the two options above.

Good luck!

[JoeySmyth]

Option “2” is not possible because the logic is soldered on … built in

gOOgle images shows that