the usb connector busted off control panel the connector is not useable what are my options ? its a 1.5 TB
Broken USB ports leave the users with only a few chioces. Drives that came with Smartware are hardware encrypted and the data cannot be recovered by connecting as an internal drive or using another case. First if the drive is still in warranty then opening the drive will void the warranty. You can try getting another USB port soldered on at a electronics repair place. I know some have been repaired by soldering fine wire to the board and then the other end to a USB port. You can try getting an identical drive and try that board. These boards change frequently and there is no guarantee it will work. You can look on Ebay for a replacement this link explains a bit about matching up the boards http://community.wdc.com/t5/Off-Topic-Discussions/Bridge-Boards/td-p/353839 again no guarantee.
Joe
Hello my usb broke and i can t connect my external hard drive that is encrypted, how i can do? It is a ebook essential, bying a identical one does it helps? It is a USB 2.0. I have the distk in a lab and they cant get into with all the programs of recovery. I dont know what to do. Please could you help
