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Brand new My Cloud Home Duo 12 TB offline

Restart does not solve problem. Device blinks rapidly.
Unboxed and installed yersterday - first backup was successfull.
Could you please contact me to solve the problem? Thank you

Hi @isfort,

Please refer to the article My Cloud Home Front LED Blinking Behavior:

If further assistance is needed, please open a case with our support team at the following:

Support for Western Digital Hard Drives | Western Digital

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