All the data in G-RAID SHUTTLE 4 disappeared

All the data in G-RAID SHUTTLE 4 disappeared as if it was formatted after restarting Windows 11. The drive capacity is also empty. Is data recovery possible?

Hi @DamonKim,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

The most likely scenario that got you in this pickle is a simple accidental cable detachment from a drive. Or maybe you intentionally wanted to test recovery from a simulated drive failure via a not-exactly-the-same-thing drive removal. myBayCare Portal