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Accessing old backups

Hi, I had a W10 PC to which My Passport was connected - I now have a W11 Pro pc, and am trying to access the old back ups to see what is in the folder.

Folder is called WD Backup.swstor - I am not sure what software I used to create the folder, it may have been Acronis? On my new PC, I have installed the current version of Acronis True Image from the WD site, but it does not give me an option to explore My Passport, only to back it up.

Is there any WD software that will enable me to establish what is in the WD Backup.swstor folder?

Thanks…

@simon3030

How do you connect your My Passport to your computer?

USB…

The drive shows up in My Pc ok, as do all the contents.

Do you still have the Win10 PC? WD used to provide a backup program called (wait for it…) WD Backup. That folder is the default location for the backups. What types of files does the backup contain? What’s the impact if you loose them all. If you still have the old PC, you could extract them all, transfer to the new PC and then backup with Acronis.

WD ditched that program a while back and now only provides the Acronis.

Hi,

Thanks for replying. No, I no longer have the W10 PC working, hence the issue.

I’m not sure what the folder contains, which us why I’m trying to see what is in it.

I’m trying to access with other software, but struggling. I was hoping there might be a work around…

That WD Backup.swstor folder is usually created by WD Backup not Acronis so Acronis won’t recognize or browse it. If you only want to see what was backed up you will likely need the older WD Backup application that originally created the archive because the files are stored in WD’s backup format instead of as normal folders. If the backup is still intact you can restore or browse it through that software on a compatible system. If WD Backup no longer runs on Windows 11 you may have better luck installing it on a Windows 10 PC or in a Windows 10 virtual machine just to access the backup.

Hi, I have tried to restore the folders using AOEMI Partition Assistant (paid for version), and it has produced data from the drive - I have now all the original folders, in their original sequence, and showing as having their original files within. The issue is that none of the files will open in the appropriate software - e.g. Word docs, with a doc or docx extension just open as pages of rows of little boxes or meaningless characters. JPG files are the same, won’t open in any picture app/Paint etc., so presume all are corrupted in some way following the various processes.

I have attached examples of the jpg issues - each file has additional versions with odd names.

All the Word, Excel, Pdf files all have the same filenames as I would expect to see - have tried the File>Open & Repair option, but unsuccessfully.

I am at a loss really - I am guessing that the ‘Date Modified’ indicated as 20 or 21/05/2020 is significant, as every single file, apart from the odd one, across all file types has the same Date Modified showing.

I cannot recall what I did in May 2020…the HDD in question was part of the original PC delivered 10 years, a Seagate 2TB, which I partitioned and used for day to day storage and use, alongside the SSD which just had W10 and some programmes on.

The folder ‘Simon’s stuff’, which is where I stored pretty much all day to day, and older data, still shows as having 219gb of data, and 61,226 files in 3558 folders…

No idea where to go now! Any help would be much appreciated. I have no access to a Windows 10 PC, and even if I used a Virtual Machine to carry out a W10 installation on my W11 pc, still not sure that the data would be recoverable, as I don’t have the WD software to access the backup - even if

Perhaps the backup software also did some compression of the files to save space.

You could try contacting Support. Explain your dilemma and see if they can allow you to download the program.

You might be able to search the web for sites that may have archived it but I’d be careful regarding which site it was.

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