I have My Book Essential 3TB external hard drive that I got in March. Something isn’t right. I tried to do a Windows System Image, but it could not complete. The Windows backup set up a folder, but there is nothing in it. I have the My Book set to do backups, but there is duplication of files - everything is all together, there is no backup #1 date, backup #2 date, etc. I cannot delete old backups.
Here is a list of folders on the 3T drive and their sizes:
Adobe Photoshop backup (63 GB)
Extras (37.3 KB)
(computer) (0 bytes) this should be the Windows backup
User Manuals (50.8 MB)
WD SmartWare (260 MB)
WD SmartWare for Mac (76.9 MB)
WD SmartWare.swstor (572 GB) - supposedly this is my WD automatic backup
WindowsImageBackup (0 bytes)
MedID.bin (4 KB)
WD Quick Formatter.exe (3.14 MB)
WD SmartWare.exe (4.05 MB)
Obviously this is not close to 3TB. But I’m showing only 159 GB free. Should I just delete the files and start over? Or what? I’d appreciate your ideas on this problem.