20TB WD Elements goes into standby mode. 20sec of waiting for acessing data

My disk is 20TB WD Elements P/n WDBWLG0200HBK-XB
(Ultrastar DC HC560 inside ?)

My issue is that the disk goes into standby very often and I have to wait more that 20sec for accessing data, with a complete freeze of the explorer.

Here are the SMART data

Power-On Hours 86
Start/Stop Count 160
Power Cycle Count 160
Power-off Retract Count 161
Load/Unload Cycle Count 161

Where is the idle, head parking mode that I had on my WD myBook so it takes only 3sec to wake theses drive up?

Can I desactivate the standby mode and set an idle mode instead ?

Thanks a lot by advance.

Hi @thomashawk,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:https://support-en.wd.com/app/ask