When I connected my external USB WD elements to my USB3.0 port on my desktop, I noticed that it didn’t ever go to standby mode. When checking the box in the device manager to make my computer allow the USB device to be shut down, it shuts down after only 1 minute . This makes the device hard to work with since it’s powering down all the time…when hitting pause on a video, or trying to reach it over the home network.
My question to you is how I can extend the time before shut down from 1 minute to at least 10 minutes, or a time limit of my choice? The advanced power setting for hard drives in windows doesn’t seem to apply to the Elements drive. Any help would be appriciated.
As for now I can only choose between 1 minute standby time or never…
/M
Hi @Matastyle,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:https://support-en.wd.com/app/ask
The only true answer is that you can’t. WD Drive Utilities is the only software that allows you to set sleep timers and it works for My Book Drives and perhaps some others, but it doesn’t recognize Elements Drives at all. Unfortunately, you’re stuck with what the firmware dictates, and that’s a pretty quick head park and sleep time. It’s the only thing I don’t like about the one I purchased and had I known there’s no solution to this issue sooner, I would have just purchased another My Book.
Thanks. That’s the answer I got from support as well. If only there were some coding in Win11 I could do to extend the power off, of the USB port…
