EX4Shot wrote:
Keep in mind and Ill share what others have reminded me. This is not a true WD tech forum. its a user community in which WD monitors. But does not truely interact as you would expect a tech forum to do. We are all just trying to help each other here.
On a side note, WD techs will tell you alot, and some blatently incorrect such as I have discussed and proven here. I hope you have a support ticket number where they promised you “anything”. There is a “WD Support Portal” that you can look at your email to see if they created a ticket there. If you just phoned in, I am not sure if they creat tickets. (But when I look at my account, I am missing a lot of calls I have made to WD.
My advice would be to:
- Open an offical support ticket in the WD Support Portal
or
- Call and open an official support ticket for your issues.
Thats the only way it will truely be in thier system.
http://community.wd.com/t5/Forum-Feedback/Purpose-of-Forum/m-p/713350
