Hello friends in the last few weeks I have found at least a dozen of posts with users talking about the same problem: The image freezes while playing a video and the devides does not respond to the remote. the solutions given in all theses posts the can be summarized in the following: 1 “Rollbac…

[image] Grandma: So I posted this link the WD facebook page and this is what they said Thanks for reporting the issue. We’re currently working on it and our support will keep you updated. ^SJ Not sure if this really true or just reply to keep me quiet. I got a similar email. Apparently WD h…

Well, count me as a member in this not-so-exclusive club. I came back from an extended period of being away (with my Gen 3 unplugged, no less) to discover this freezing issue. No changes, nothing, just a unit that suddenly no longer worked upon my return. I thought my box was broken, until I disc…

All right, a rollback to 2.01.86 seems to have solved this issue. A couple of things: Using the suggested settings for 2.02.32 in other threads had no real effect that I could see. My freeze issue was definitely related to the unit being connected to the wireless network and talking to either…

For me worked 2 ways: Rollback to Firmware 2.0.1.86 or Setting the DNS from my WDTV Live to 127.0.0.1 by using Firmware 2.02.32 Thats it! Greetinx from Germany

Well, setting it to loopback is certainly one way to keep it from talking to the Internet, which is somehow related to this problem. But that means you can’t use it to play Netflix content, for example. That’s one of the reasons I bought this version over the newer one. 13 hours into the rollback…

Update: While the rollback kept the box working, a number of things that the newer firmware fixed/enhanced were gone, of course. One of these was apparently some codecs, as a number of stations I stream via TuneIn no longer worked. So having nothing to lose and realizing I could roll back again, …

@MrPink : After cutting off internet access to the box at my router, I’m still getting freezes. But they’re the freezes where the box slows down to a crawl, then plays a video for a few seconds before telling me it can’t actually play that video. It’s nice to hear your experience so we know that th…

Mine’s has stopped allowing me to reset the device location too, rendering my Hulu subscription useless.

Well, still working after the downgrade/upgrade exercise. @CF: I would hate to jump ship. I have used WD products since (like I said) the beginning of time for storage almost exclusively, with stellar results. But my last two experiences with WD have been exceptionally poor. I bought a 3TB MyCl…

WD TV freezing all over the world: List of solutions

Internal Drives WD Gold

BTT_ARRIFANA November 18, 2015, 10:26am 45

Found two more topics about this:

http://community.wd.com/t/cause-freezing-found-wd-please-put-this-site-back-on-line-asap

Blocking the device in the router work for me 1 week freeze free.

Topic		Replies	Views
WDTV Live G3 suddenly started behaving weirdly WD TV	115	17599	August 6, 2016
Cause Freezing found! WD, PLEASE PUT THIS SITE BACK ON LINE ASAP! WD TV	115	22146	August 6, 2020
WD TV LIVE image freezes and does not respond WD TV	20	7008	October 31, 2015
WD TV Live Hub freezes after some time of playing videos WD TV Live Hub Firmware	61	8554	May 13, 2012
WD TV Live stops playing files WD TV	48	33051	February 6, 2015

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WD TV freezing all over the world: List of solutions

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