WD Sync cannot connect WD Cloud drive

[cpt_paranoia]

Does this sound familiar:

Connected to my cloud via ethernet on mac

Does anyone know what commands to use on terminal so I can try to access the my cloud drive directly?? Been a long 6 weeks trying to work out what wrong with the drive not connecting and can 100% say it not el capitan because i have another drive connected and works fine. I have a feeling something happened during firmware update and has left the drive in limbo as you can see from pic below the drive is performing checks as normal it just the link between drive and comp is not working i.e. firmw…

Not a solution, but trying to ‘round up’ possible instances of the same problem.