WD Community

WD Passport won't unlock after Mac OS update!

After doing some more research, the problem might be on WD’s side. Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. Again, I don’t know a heck of a lot about this stuff.

I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors.

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