I have support cases logged also. I was contacted by WD Support, I think over this thread
WD Support made some offer … I declined, for good reasons, and now they want me to take a survey as to “How they responded to my Support Case”. … I never made one!!!, they contacted me.
As I do appreciate WD Support and anything they can do to help us My Cloud users get these devices working properly, not vulnerable to attacked (my MC has been offline for over a month), firmware that works properly, etc… Both of my devices are nothing more than an external HDD’s now, definately not what they were bought for.
Please do not take credit for answering Support Cases that you created … that is unprofessional and lacks integrity.
Please just fix the devices with proper firmware and OS, Why is this such an issue?
