Before i try and explain my problem i’d just like to say i have looked everywhere on this forum and google for a fix and can’t find anything. I have found a few cases similar to mine but none of the fixes are straight forward or actually explain how to fix :confused: The problem: I can’t access my…

THIS IS WHAT I WANT BACK :cry: I pulled this image off the internet [image]

If it worked before, but isn’t now, have you tried shutting down your router, waiting about a minute and then restarting it? What changes, if any, have you made to your My Cloud? All of your computers should be showing up under Network but I don’t see any showing. cat0w USA

It very well could be one of the Win10 issues, but it also could just be an any version of Windows issue. On both my Win 7 and Win 8 laptops my My Cloud (and any other devices) can disappear from my Network listing for some reason or another. So, on either PC, I just refresh the Network listing in…

To verify that the problem is with Windows (10 or otherwise), open a command window (enter: CMD in the search box) then enter the following command at the prompt: net view /all You should get a listing of all your computers, routers and network attached storage devices (like the WDMyCloud) - see m…

Paul I think a better way you may like is to use the free lan scan program found and described here. It gives even more info: [image] How to Determine the Master Browser in a Windows Workgroup | Scottie's Tech.Info Here's a little problem that drove me crazy: How do you determine the M…

That’s the program I use. I said “LANscanner” and I should have said “LANscan”. The image in the message above was a simple Windows CMD not the output from LANscan. Sorry, my bad. Paul [image]

I think I see TWO Asus routers in use on your screen shot, or is one not a router? (I also use a RT-N66U router, and it is my MASTER).

Actually I have 5 routers in my network; 3 are functioning routers (1 is also the gateway) and two are an AP & BRIDGE between 2 remote segments. Only the two ASUS routers are set to run Samba. Paul

Gee, sorry I asked! :astonished: Seriously, I have thought that one router is sufficient, although I did once have an AP going because of poor coverage problems with the old (and retired) G router signal… Today, I have my Asus router going which paints the whole house with Wi-Fi pretty well, and …

WD Community

Please help me before i throw my my cloud off a cliff!

Legacy Products My Cloud OS 3

Bennor February 8, 2016, 11:11pm 3

Since it appears you are using Windows 10 see the tacked first thread of this subforum. Windows 10 has certain problem with the My Cloud.

http://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576

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Please help me before i throw my my cloud off a cliff!

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