MY CLOUD PR4100 can not be woken up with the WD Access program

[BBQ]

Hi szulerus !

Please try the following troubleshooting :

• try a direct connection (no switches): PC<->Router<->WDNAS;
  (I had a switch which caused me a trouble; excluding the switch was the solution for me)
• disable firewall;
• try alternative software Welcome To Depicus - Home of the Geek
  ( https://www.depicus.com/downloads/wolcmd.zip )
• try alternative OS (e.g. for Android https://play.google.com/store/apps/details?id=co.uk.mrwebb.wakeonlan );
• try alternative router.

Tips:

• possible WoL UDP ports: 7, 9, 4343 (broadcast).