My Cloud 3 TB (or 6 TB) : cannot access to homepage

[Bennor]

There are a few past discussions where people indicated a similar errorm message of “reading configuration information”.

Reading Configuration Information

Hey All, I rebooted my mycloud over ssh as it originally didnt mount a usb stick. Big mistake. After a bit of researching i believe on reboot the twonky config/ cache files get rewritten. But is this what affects the access to dashboard? At the moment i cannot connect to my dashboard just a get a message saying reading configuration information. I can access all my data via unc from my pc / ftp over the web so no total loss. But i do actually like the wdmycloud app on my pc so i can stream …

Reading configuration information... Stuck

Hello, I’ve a WD My cloud 3TB with the lastest firmware installed… Yesterday I was trying to install the NOIP client for a ddns, but it was impossible it always say to me that ‘‘make’’ was not installed so I tried to installed following some tutorials on internet… After a few hours, I couldn’t do it. So I gave it up… This morning I tried to connect to my WD but it was impossible, it is stuck on the initial page ‘‘READING CONFIGURATION INFORMATION…’’ I tried to make a reset, and a long reset b…

If you have a USB drive attached to the My Cloud’s USB port remove it and power cycle the My Cloud.

And in some cases it may take the My Cloud a long time to finish booting, particularly if it is scanning media files.

If one previously enabled SSH one could try accessing the My Cloud at the root level to see if they can at least access the device that way.