When I import SD Cards, the timestamps are often (but not always) messed up. This makes it difficult to find the desired files after the fact. The problem affects the top two directories so I wind up with something like the following: 2016-06-29/ 2016-06-29 16:10 …

Hi, I would recommend that you contact WD Support: https://support.wdc.com/support/case.aspx?lang=en

@keithhanlan I send you a private message. Please PM or email me directly when possible.

Hi Samuel, I updated the logs you wanted. Have you looked at my ticket yet? Thank you, Keith

@keithhanlan can you confirm the following Imported content time stamps are in sync when you are connected to the My Passport Wireless Pro dashboard using a web browser Imported content time stamps are NOT in sync when you’re not connected to the My Passport Wireless Pro dashboard using a web …

Samuel, this does indeed sound like the problem I am experiencing but the “solution” is no solution at all. This device is intended to be used by photographers in the field. Why is this device unable to keep its internal clock in sync? Computers around the world have been able to keep time without r…

Hello, the MPW Pro uses its internal battery to keep the clock time. However, to get the correct time based on location, it needs to be connected via the browser configs page at least once to sync up its internal clock.

The problem I experienced is not related to the location. It was off by 8 months. Interestingly, it did advance by one day each day so this suggests that it isn’t something as simple as a failed CMOS battery. See my original posting at the top of the ticket: each day I would import and the folder da…

That is strange. So is this still happening (auto advance by one day each day) or has this been fine since this year (2017) as you mentioned the correct folder dates are the ones starting in May of this year?

@jchen i too am experiencing this problem, I believe it started after the latest upgrade 1.07.02 on or around 07/02/2017 Problem: All the dates in My Passport Wireless are set to 01/01/2014. SD Card Imports are also imported to same date 01/01/2014. All new folders created are also dated same (via …

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Incorrect timestamps on SD Card Imports

Portable Drives My Passport Wireless

jchen July 27, 2017, 3:15pm 11

The MPW default time starts at 1/1/2014 I think. Then it requires a time sync to get the actual time. Here is a KB article for MPWP which is the same for MPW: My Passport Wireless Pro & SSD: Import Time Differences

WD MPW Date Setting Wrong

Topic		Replies	Views
WD MPW Date Setting Wrong My Passport Wireless	2	1461	July 28, 2017
Importing from SD card - "file created" and "last modified" dates changed? My Passport Wireless	1	1061	December 13, 2014
SD Card Import - Date Created/ Timestamp Issue My Passport Wireless	7	2244	November 13, 2018
MPWP Import file time problem My Cloud OS 3	1	702	January 23, 2017
Filename Date and Time Stamps My Passport Wireless	8	747	July 4, 2024

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Incorrect timestamps on SD Card Imports

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