Factory Reset

[NoPlex]

@Lanette

The web app only gave me an option to detach the drive & not to erase the drive. I held the reset button in for 60 seconds, but it will not reset or shut off. The light was solid, but now it’s slow breathing. I need advice.

You will just have to do it again. You don’t have to wait many hours for the slow breathing.

Read the extensive thread from the one below:

notilas
Dec '19
I just figure it out, WD’s documentation is very confusing.
If the box still blink after 1 minute, the reset has failed, you need to do it agin.

1. press rest button with pin for 60 seconds, but the LED will NOT blink, however, stop pressing the button
2. After 5-10 seconds the mycloud will turn off by itself and start reboot
3. After reboot, LED will start blinking for 2-3 minutes, then it will reboot again
4. Voila, now mycloud is factory reset

Reset Factory MyCloudHome. Why is this procedure taking so long?

I just figure it out, WD’s documentation is very confusing. If the box still blink after 1 minute, the reset has failed, you need to do it agin. press rest button with pin for 60 seconds, but the LED will NOT blink, however, stop pressing the button After 5-10 seconds the mycloud will turn off by itself and start reboot After reboot, LED will start blinking for 2-3 minutes, then it will reboot again Voila, now mycloud is factory reset