WD Community

Clean disk image for WD MyCloud

If the original drive in the My Cloud isn’t damaged, and is still functional in the My Cloud enclosure then one could attempt to clone the old drive to the new drive.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.