I’ve recently purchased a 6tb MyCloud drive and have been trying to get this set up. I’ve got my first lot of content loaded through the online portal,. but I am struggling to map the network drive as I cannot find it to map. Any help would be great. Thanks

For starters you CANNOT officially map the My Cloud remotely. WD removed that capability last year. You can only map the My Cloud while connected to the same local network as the My Cloud. Further if you are on the same local network as the My Cloud there is no need to use the MyCloud.com web portal…

Thanks for your help. I am trying to map from my PC which is on the same local network as MyCloud (to enable my video contact to be searchable by Plex), I understand ill need to use the the mycloud web portal when outside the network. I have already tried following the mapping guidlines you have l…

Can you access the My Cloud Dashboard? http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13965 Have you tried using the IP address of the My Cloud rather than the name when mapping the My Cloud? Check the router’s administration page(s) to see what IP address it is handing out to the My Cloud. I…

Yes the dashboard is working fine and the Mycloud uploading portal. Yes I have tried using the cloud’s IP address as shown under settings of the dashboard, even cross checked this again the router and they match. Where do I find these settings on my PC as they are beyond my technical knowledge. I’…

Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings Also make sure the Workgroup matches that set in the Dashboard Control Panel/System and Security/System/Computer name, domain and workgroup settings/Change settings

[image] JODIEA: Where do I find these settings on my PC as they are beyond my technical knowledge. I’ve checked the firewall and this seems to be ok. If your using Windows 10 see the following thread which has some things to check, in particular Specific Method’s 1, 2 and 3. Couldn’t hurt to …

the xbox one adapter for pc to connect wireles controlers interfeers with the cloud making it not show on map device just unplug it and it will work… "if you have one " and check if u have any virtual network or etc…

This is an older post, but I’ve been banging my head. The gist of this awesome post is: if a group doesn’t have access to a private share, then neither will the user. Even if that user has explicit access. My solution was to remove my users from groups. And voila, I can access their private shar…

[image] thelliott: My solution was to remove my users from groups. And voila, I can access their private shares. Note that the single bay My Cloud units, the general subject of this subforum (My Cloud), do not have “groups”. It only has Users and Shares. There is no group option in the singl…

Cannot map MyCloud to a network drive?

Legacy Products My Cloud OS 3

Bennor December 4, 2016, 2:03am 7

If your using Windows 10 see the following thread which has some things to check, in particular Specific Method’s 1, 2 and 3. Couldn’t hurt to do General Method 1 and 2 if you haven’t already.

http://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576

Topic		Replies	Views
MAP Network Drive My Cloud OS 3	11	24338	November 5, 2017
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Cannot map MyCloud to a network drive?

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