has any one fully connected a mycloud to a win 10 pc? so the mycloud shows up in “this pc”? has anyone actually used the smartware backup? i have tried and retried all suggestions except method 6. i would like to know if anyone has been successful.

I am using mycloud on Win 10. I am not using organic backup tool of MyCloud but a freeware called free file sync. It works very fine without any issues. Hope I answered your question.

i am referring to the post you cite. mycloud is connected to my router. by “fully connected” i mean has any one got the mycloud to show up in “this pc” in file explorer. i have two macbook pros connected with no problem. have backed up both with time machine. i have moved files onto and off mycloud.…

are you able to use the smartware backup?

Early on I used Smartware but no longer, use a dedicated third party backup program instead. When I used Smartware, no problems backing up a Win 10 PC to the My Cloud. Have family members who backup several Win 10 PC’s to their My Cloud without issue using Smartware. Below is what I see in my Win 1…

thanks for the info. checked all those things. agreed that it is most likely a win 10 problem. haven’t had a need to connect pc to macs before. trying to do so now. may help the mycloud problem. i have a jpg screenshotof my pc showing WDMYCLOUD in network but not in this pc. i don’t know how to put …

You can upload a picture by selecting the “upload” icon ([image]) when creating a post.

Can you access the My Cloud at all from Windows File Explorer? Can you map a Share to Windows File Explorer? https://support.wdc.com/knowledgebase/answer.aspx?ID=2676 Are you running any third party security, anti virus, or firewall software on the Windows 10 computer? If so have you tried disabli…

i turned off zone alarm. now i can click on mycloud in network, log on to user roro [image] and get the following screen. mycloud is still not showing in "this"pc. i can’t map a share. logged in as admin.have set win 10 to smb1

Any success win 10

Legacy Products My Cloud OS 3

Bennor October 9, 2017, 6:41pm 3

What does “fully connected” mean? Are you attempting to connect the My Cloud direct to a Windows 10 PC without using a router or switch?

What does “i have tried and retried all suggestions except method 6” mean? Are you referring to the following post?

http://community.wd.com/t/compilation-of-windows-10-methods-steps-and-solutions/142576

Topic		Replies	Views
Win10 doesn't see mycloud My Cloud OS 3	7	7113	October 11, 2017
After new win10, can see mycloud in file exp, but msbackup doesn't see it., thoughts please My Cloud OS 3	11	524	April 27, 2020
Mycloud not showing up in Backup target in smartware Pro My Cloud OS 3	1	2053	September 5, 2015
How do you access your smartware files from your windows 10 computer My Cloud OS 3	3	2201	June 16, 2017
Win 10 not recognizing MyCloud My Cloud OS 3	1	1305	November 8, 2018

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