Nobody is trolling. Western Digital has aknowledged the issue months ago and are still working on a resolution. The Xbox360 is on the extensive list of devices that are not working properly.
help yourself to this lengthy thread. probably the longest thread on this forum.
http://community.wdc.com/t5/My-Book-Live-Duo/WD-My-Book-Live-Duo-4TB-DLNA-issues/td-p/365559/page/4