Hi all, For some inconceivable reason, WD Dashboard (I am using version 4.2.2.5, the latest) seems to always default to my D: Drive, NOT the C: drive, which is logical. What’s up with that?
Hi @markdewet
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
I do not need to open a Support Case. Do you work for WD? If so, then your reply is ridiculous. Maybe you are just a reply bot. Why would I open a Support Case? I do not need support, I need an answer to a simple question.
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@ markdewet
What is the difference between the two drives, if anything? Which one is your system drive? Are they both Western Digital drives?
I own two WDMYCLOUDS, so my Dashboards work differently.
Have you checked the Knowledge Base?
Support Search Results | Western Digital Search for this, How do you set a default drive on WD Dashboard version 4.2.2.5?
If you have a SSD then go to this, Get Support for Your SSDs and Flash Products | SanDisk then search for this, WD Dashboard version 4.2.2.5.
C: Drive is my main, system drive, a WD Green SATA SSD M.2 2280 NVMe, then I have a D: Drive, a WD Blue SA510 2.5’’ SSD and then finally an E: drive, a My Passport Ultra 2TB External hard drive. However, for some stupid reason, it shows my drives in an incorrect order as can be seen in the image below:
It should be a simple thing to list them in drive letter order, that is C, then D then E. That to me is logical.
The Dashboard does not even arrange them in size order, either, in case anyone is thinking this. My D: drive is a 1TB drive, my E: drive is a 2TB drive and my C: drive is a 256GB drive. So no logic there either!!
And thank you, however, your two search suggestions provide no relevant results.
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What operating system do you have on your computer? Is there anything on the C drive along with the OS?
I’m running Windows 11, and not sure what exactly you mean anything on the C: drive, but no, there is only Windows 11 and Office 2024 and other basic programs.
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I have Windows 11 Pro 23H2 and the image below shows what I have when I open File Explorer.
If I want to go to one of those drives, I just click on it. Since C is my OS drive that is the drive that will load the OS at startup.
In your Dashboard image are you able to click on which drive you want to open and use?
Why do you think it defaults to the wrong drive?
Are you serious? Firstly, this has NOTHING whatsoever to do with File Explorer. This is about WD Dashboard.
Look at my image again:
D: First
E: Second
C: Third.
It’s simply not logical.
It SHOULD show C: then D: Then E:
THAT is logical.
Never mind, you obviously do not understand my issue, evidently.
You’re working with your WD Dashboard and if you can click on the one you want to use and it opens, be happy. There is nothing that says they must be in line according to the alphabet.
For some inconceivable reason, WD Dashboard (I am using version 4.2.2.5, the latest) seems to always default to my D: Drive, NOT the C: drive, which is logical.
Hi there!
Allow me to begin with a small correction please. It looks like you mean to say:
For some inconceivable reason, WD Dashboard (I am using version 4.2.2.5, the latest) seems to always default to my D: Drive, NOT the C: drive, which would have been logical.
Now it’s a logcally more sound statement. Otherwise it’s contradictory to what you meant to say.
Sorry for being so pendantic. I’m a perfectionist, and from what I can tell, you are too. So you will probably not mind me correcting you.
I do not need to open a Support Case. Do you work for WD? If so, then your reply is ridiculous. Maybe you are just a reply bot. Why would I open a Support Case? I do not need support, I need an answer to a simple question.
I’m with you on this 100%. I’m not sure what WD hopes to achieve with this type of robot replies, but it’s certainly NOT what makes a up “WD Community” and why we – the users and WD product owners – gather here! I mean I know why I come here, but I think I can speak for many (if not all and not for WD employees and their robots).
I brushed them off with a similar tone, in a related topic/thread that I started a few days ago. They are so ignorant in their replies, it’s as if they never read any of it or never understood what the issue or the question is to begin with. I believe these are called “canned answers” or “canned replies” in US English parlance (I’m not a native speaker).
I also find it disturbing that this is allowed. I mean… what is left of a “community” if all you get are these canned replies and robo scripts going over your texts and spitting out supposedly useful and helpful info/help/advice? And not only that, but to suggest that you turn this into a “Support Case” is an invite to take the conversation and dissimation of the issue to a private room, beyond the eyes of a wider public, i.e. the “community”. And if useful info/help/advice is indeed provided in private, then how does it benefit the “community” if no one else can read it? It’s plain stupid! Anyone with IQ above average can see that.
So I’m asking myself… and all who read this… where are the humans? What happened to real conversations? All we’re left with are titles like “WD Community” to signal some kind of sentiment that the company cares for its customers, and that’s all there is left. Long gone are the true, honest, and open discussions you could have on the web in the early 2000s. Times were better when places like these were called “forums”. Now it’s “community” and it’s ingenuine and useless.
You have my support.
I’m sorry, but that’s Knowledge Basement. It’s something for the Artificial Intelligence (AI) systems to train their bits and bolts on. It’s not for humans with real intelligence. It belongs to the same category of “knowledge” as an FAQ section of any random website that has one, and many do have an FAQ section in this time and age, because fewer and fewer companies are showing any sign of care or honor in “customer care”. They veiw customers/consumers merely as a means to an end (money!). Many companies have already upgraded from from FAQ and KB to AI chat bots. I’m frankly surprised that WD hasn’t yet. But having these bot replies as we’ve seen above and in other topics/threads is a first step.
How do you set a default drive on WD Dashboard version 4.2.2.5?
That’s a well formulated sentence for an AI system. But that’s not what that is – a “Knowledge Base” is not an AI system. It’s a text search function. You don’t need to provide it with well formulated sentences. And what reply did you get back by inserting a full sentence as a search argument/keyword(s)? Did you find the answer? I dind’t. And by the looks of it, I was the only one to even click on that link (you can see by the “1” indicator/bubble).
This is true. WD has acquired SanDisk, and when you buy an SSD that’s clearly branded as “WD”, you’re told to go to the SanDisk site for support. Here’s the evidence:
But then you listen and do what they tell you and go to said site. Only to be told to go back to the site you came from (WD site) to download the WD Dashboard software (which was once a SanDisk branded software but now is WD branded for some reason, even though they clearly indicate they intend to continue to sell and support SSD products under the SanDisk brand… I give up on trying to understand what they think they know they want to be doing are not doing. They’re a little crazy. Too crazy for me to delve into. The following pictures should be convincing enough.
So the way it works is… they will have you buy a “WD” branded SSD, then you will visit WD to find the software… then they will tell you to go to SanDisk for support and downloads… and you will happily go there… only to have them tell you to go back to WD support site to download the “WD” branded “WD Dasboard” softare (which used to be “SanDisk SSD Dashboard” before WD acquired the company).
So they will have you go in circles until you get to your senses and snap out of the loop, and tha’ts when you see the lie. I have seen many companies disorientated (on who they are and what they want) and disorganized (on is the stuff, who is doing what, etc.) but I haven’t seen it in a while, and certainly didn’t expect this from WD. But after the cyberattack of last year, we can count on it. Attackers pray and profit on disorganized and disoriented people/consumers/companies.
Same here. The alphabet is so logical and easy to understand. At the moment, I have 17 partitions in total, across six drives (SSDs and HDDs). I try to always give them drive letters in alphabetical order – sometimes Windows messes that up, mostly due to removable drives like USB drives or USB flash drives, but it gets it right most of the time thanks to volume ID.
There is no logic. You can stop searching for logic where there is none. I wrote on this very same topic before. It’s not exactly the same, but very much related. You can check the link below.
As I wrote in that post:
It seems to pick up on the last drive letter, so if a drive has two partitions L and M, it will appear as M. But if it has three, or four, or more drive letters, then it seems to get confused and picks up a drive letter at random.
Random! That’s the only logic there is.
I usually have more than one partition on a drive/disk and it gets it “wrong” (according to my logic). But in your case, you seem to only have one partition per drive, and in this case it should be a no-brainer (easy), but it still gets the order wrong.
I agree, that would have been logical. But there is no logic. Not as far as I was able to tell.
Here is how it shows my drives:
K, G, M, Q, X, C
These are not the only drive letters. Remember, I have 17 of them and multiple partitions on each of the six drives. But it only shows one drive letter per drive (unlike File Explorer and unlike Task Manager and other software).
The reason it shows my C drive as the last is because it’s not an SSD made by WD/SanDisk.
It may be sorting them by volume ID. Just an idea! I haven’t checked.
That’s not entirely true. There is nothing technical that says it must be so. But common sense and pure logic dictates that it should be sorted in alphabetical order if and when possible.
Think about it. What came first, the English alphabet or something called WD Dashboard? The alphabet is not only logical and something people can relate to, it’s also practical. Many memorization techniques are based on the alphabet. So it can help you more easily remember what data you have on what partition/volume.
