Western Digital portable drive problem

I’m new to this board and I need someone advice on how to get an up to date driver for a portable hard drive that is not recognized by my new computer. I hav a lot of stored files I need to transfer but I’m unable to access them and I’m assuming it’s because they need an updated driver.

My email is [deleted] if you could please email me a solution.

Welcome to the Community.

What is the exact model number of your hard drive? Updated drivers for WD portable hard drives are available in the following link: