Western Digital 8tb wd80ezaz

Hello,

I have an external hdd but I have problems with it, i.e. the disk is not turning on at all, how can I fix it, there is no power at all?

S/N: 1EKBSS3Z
23 MAR 2020

Hi @fationazemi,

Please refer to this article Resolve External Drive Not Detected by Windows or macOS Guided Assist:

Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask

Hi

My drive its not power on HDD in fact