I recently bought the Western Digital Blue 2.5 drive and cannot get it to load or is not recognizable. Can you please tell me what I may be doing wrong or are there drivers I need to install. I am o a Dell Windows 10 Home edition PC. Appreciate your help.
Hello,
Please refer to the following KBA article: Windows or macOS Cannot Find My Drive
We would also recommend you run a diagnostic test on the drive to determine its optimal health by following the instructions mentioned in the link given below.
