WD1200U017-000 Issue

WD External Drives WD Portable Drives
#1

Good morning,

I have had the above portable hard drive for years and it has served me well. All of a sudden my iMac is not recognizing the drive, despite the fact the blue light is on and it appears to be spinning/vibrating. Similar issue with PC when I plug it in. It initially recognizes but then I get an error message. Is this thing just shot or is this something fixable?

Thanks in advance for the help!

#2

Hi @rstaudt,

Please refer below link to check article Windows or macOS Cannot Find My Drive:
https://support-en.wd.com/app/answers/detail/a_id/12455