Bill_S, I really was expecting to see a post that said “We have passed this along to support” 
Anyways this is still one of many problems that are floating around the forum right now.
Things like
Latest firmware still vulnerable
After firmware update to v04.04.00-308 my external USB WD MyBook 1230 disappeared
It is not too bad at the moment… but I still don’t know whether Version 4.xx ever solved the not being able to mount the USB My-book problem or whether there was a solution to the SMB speed?
I know answers are all over the place and I try to read ALL of the posts here but I shouldn’t have to. We should see announcements somewhere that problems like USB connectivity or SMB speeds are back to normal or resolved by a certain procedure.
Now I have a new problem and that is I don’t have cloud access anymore because my iPad has upgraded to the latest version but my FW on my Cloud is still 3.04. I haven’t tried to log in yet on my iPad Cloud software and there are no-one else on this forum that seem to have that problem (of course I haven’t asked), but I was annoyed yesterday at the gym when I saw the new cloud app and I remain annoyed today after seeing all these updates making my hardware useless.
