I’m sorry I don’t understand what you are asking. Any idea about what, specifically?
If you are using WD Sync to access a remote My Cloud then one first needs to ensure that Remote Access is enabled and working through the My Cloud Dashboard. One can test remote access by using MyCloud.com with their web browser.
I try using WD Sync to access a remote.
I turn on Cloud Service
And My phone is synchronizing successfully from any where, i think it means remote access is working but by WD Sync after login does not see storage devices
So, my ask is How do setup WD Sync for remote access?
No solutions. The WD Sync does not see Device.
I set up the WD Sync successful on my laptop in the local network where I placed the WD Cloud device, the synchronizations work from everywhere on the laptop. Work PC impossible to set up remotely even with a VPN.
It looks like, I have to bring my PC to home and make sync at home and then return it to the office and then it would be work
Anyway, I am looking for solutions. I will let you know if I find it.