WD Photos is not connected to the internet (-1009) (cont'd)

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
2

Check this thread

http://community.wdc.com/t5/WD-Photos/WD-Photos-is-not-connected-to-the-internet-1009/td-p/348105/page/2

some users had to put the Hub on DMZ while others turned off and on remote access