I can’t seem to access WD Photos from either my iPad2 or iPhone 4 both on Wi-Fi. I log into My Book LIVE and add mobile access, it gives me the code which I enter onto my mobile device, it says First Time Setup and then dsplays the error message WD Photos Network Connection Failure (1) and then WD Photos is not connected to the internet (-1009).
I have MyBookLive version 02.10.09-124 : core F/W and the latest software apps on the mobile devices (version 1.3.2)
I have tried uninstalling the apps and re-installing but to no avail. On the MyBookLive screen it just continually says waiting where the device should be.
Not sure what is going on here but one of the reasons I purchased the MyBookLive was the access to photos and videos etc it afforded me.
Does anyone have a solution or does anyone at WD have an answer?