WD Photos App - Unable to connect remotely

Hi TonyPh,

just to let you know, ive found the cause! It appears that some routers do not like UPnP connections.

it was advised in the below post by WD to turn off UPnP and force a relay connection.

http://community.wdc.com/t5/WD-Mobile-Apps/Device-Offline-not-accessible-message/td-p/323079

after turning off UPnP, it works!! Even over 3G. Granted its slow, but im just glad its working!! Ill find a proper UPnP enabled router! 

Thanks for your help!