WD passport show 'Not Initialized' and 'unallocated'

Hi,

a few days ago, my 1TB WD external drive was working fine, today without any reasons, it didn’t appear on file explorer. so I checked disk management and I found it shows
‘Not Initialized’ and ‘unallocated’. I tried to initialize it, rebuild MBR, create new partition and CHKDSK it. I even tried to recover my data using tools like MINITOOLS, EASUS, AOMEI…etc but none of them work.
pls help me.

Hello,

We would recommend you perform a diagnostic test on the drive to determine the optimal health of the drive by following the instructions mentioned in the KBA article given below:

https://support-en.wd.com/app/answers/detail/a_id/13880/

Whenever there is “disk unknown not initialized” issue occurs, your hard drive may show unallocated space in Disk Management, and the data on which will be inaccessible or else there is another situation: there is no disk space shown in Disk Management.

Below are the 2 different methods to resolve the issue:

Method 1. Use Disk Management to fix not initialized error on an external hard drive

  1. Connect the uninitialized external hard drive to your PC.
  2. Press Win + R keys, type: diskmgmt.msc and hit Enter.
  3. Find the uninitialized, unknown external hard drive with I/O device error > Right-click on it and select Initialize Disk.
  4. Then set the disk to initialize and set the disk as MBR or GPT.

After this, you may reboot your PC and keep all changes. Now, your external hard drive will be recognized and read by Windows again.

Method 2. Run CMD to repair I/O device error on not initialized external hard drive

This CMD command would erase all data on the uninitialized hard drive, which you can later restore after repairing the external hard drive not initialized, with the help of any data recovery or partition recovery software:

  1. Press Win+R > Type: diskpart and hit Enter.
  2. Type: list disk and hit Enter.
  3. Type: select disk F and hit Enter; (replace F with the drive letter of an uninitialized external hard drive) .
  4. Type: clean and hit Enter.
  5. Type: convert gpt or convert mbr and hit Enter.
  6. Type: create partition primary and hit Enter.
  7. Type: format quick fs=ntfs and hit Enter.
  8. Type: assign and hit Enter.
  9. Type: exit and hit Enter.

Hope it helps!