WD MyBook 4TB Dead

WD External Drives External Drives for PC
1

My MyBook 4TB (purchased date: 2018-03-17) is no longer powering on. I removed the HD, and put it a docking station. The drive spins up and shows up in Windows Explorer but when I click on it I get a error message “Parameter Incorrect”.

Any thoughts?

2

Wrong subforum. The My Book is a completely different device than a My Cloud. The My Book is an external hard drive, the My Cloud is a network attached storage device. If you have a My Book, see the dedicated subforum for WD External Drives.

WD External Drives - External Drives for PC
https://community.wd.com/c/wd-external-drives/external-drives-for-pc/24

If you really have a single bay/single drive My Cloud and the internal My Cloud hard drive is not functioning properly, one can extract the hard drive from the My Cloud enclosure and connect it (using a USB to SATA adapter, or USB docking station, or a spare SATA port) to a computer running Linux, or running a Linux driver, to try and read the drive’s contents.

Third party programs that will allow one to read Linux formatted hard drives in Windows.

http://www.ext2fsd.com/

One can use a Linux Boot Disc/Boot USB Flash Drive to boot their computer into Linux to read a Linux formatted hard drive. Ubuntu is one popular free Linux distro that can be used to boot a computer into Linux.

https://ubuntu.com/download/desktop

https://ubuntu.com/tutorials/tutorial-create-a-usb-stick-on-windows
https://ubuntu.com/tutorials/tutorial-burn-a-dvd-on-macos
https://ubuntu.com/tutorials/tutorial-create-a-usb-stick-on-macos

3

“The Parameter is incorrect” is one of the common issue related to external drives which may leads to 2 major issues:

i) Cannot Copy Files
ii) Drive becomes inaccessible

The parameter is incorrect issue can occur due to various reasons like Virus infection, Unsafe removal of hard drive, Power failure, Bad sectors and Corrupt file system. Though the issue can be resolved; below are the few possible solutions to fix the issue:

  1. Run CHKDSK
  2. Run SFC Scan
  3. Use Antivirus Program
  4. Format the external drive

Further, you can check the below link to know the detailed process to fix the issue:

Hope that will help!

4

I tried several different computers and I finally able to access the drive and start backing up the data.

The lesson learned is to use a multi-disk back up solution that supports RAID.

I placed an order for the WD 8TB My Cloud EX2 Ultra NAS and will configure it for RAID 1.