I am really frustrated with wd my passport drive. I purchased it in dec 2017 and that time copied all my data to it. Now when I need that data back I connected it to my pc and drive is not showing at all. I had another backup of same data so I tried to format it as NTFS but started getting data redundancy error.
Can someone help me how to replace it as I need to backup my data soon. It’s still in warranty until 2020.