WD My Passport 1 TB drive not able to access

[Alpesh77]

Dear Sir,

i purchase my passport 1 year ago. I face problem that i can’t access my passport on my laptop. my laptop operating system is window-7 . why such type happen pl help me. my mail id is [Deleted]

Alpesh Varu

[Trancer]

Welcome to the Community.

Is your hard drive displayed in Windows Disk Management?

http://wdc.custhelp.com/app/answers/detail/a_id/1284/