Same issue. Any fixes?
MyCloud Home 8GB does not work here either. It shows up as disconnected.
I uninstalled WD Discovery, reinstalled it and it is still disconnected.
In the past I was able to access its public shared folder via its IP: 192.168.1… but now that is impossible as well.
However, it does respond to the ping command.
Same issue but i try to click “Another storage” and put id device now is connect
Same here 
how can I do ?
This can’t be legal. I have my backups into my My Cloud Home and I need them.
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I have same issue “Device is Offline”, and WD Support team cannot support me , and they advice me to " purchase a new device "!!!
I want to know what about Data ??? it’s lost or What ?
I just want my data taken off the drive and then throw it away.
2 Likes
Yes, I’m having the same issue, what about the data?
