WD My Cloud Home Device Offline

[tekram]

@Sina

WD you should have an update to fix this issue.

@aliuser

Im having the same issues.

Unless you are outside the US or the MCH fw_Updater sees a hard drive problem, you should have been updated by now. See the post below for explanation and some solutions.

My cloud is still not working. Is it fixed?

If you are located in the US, you should all have been updated successfully by now if you had unplugged power to the MCH, wait 5 to 10 seconds and plugging back power and waited 15 minutes. If you are located outside the US, your best bet is still to wait until the local servers are updated in your country. If you are in Iran or China, it is possible that you may not get an update. Your best bet in those countries without an updated local server may be to Wait for an update Use a VPN servic…