WD My book not showing on mac

[tiagosalteiro]

Hi,

I have a WD My book which I bought 3/4 months ago. Yesterday I was working with it connect to my mac, and I needed to restart the computer as it was crashing. Since then the ssd does not show anymore in my mac.

If I access the WD Discovery app it shows the disk is connect but it doesn’t even show the capacity of the disk as it usually did.

After reading in the internet I suspect the disk is performing some task but I can’t find which in the activity monitor.

Can anyone help me?

[Jose2020]

There are number of reasons why your hard drive, flash drive, USB drive, or SSD might not be showing up. It may have been formatted incorrectly, it may be corrupted, it may have a faulty (or inadequate) cable, or there could be something else. To fix the problem you can try the below methods:

1. Edit your Preferences under Finder Preference
2. Check the cable
3. Try on another Mac and then try on PC
4. Use Disk Utility for First Aid
5. Change the Drive format
6. Try data recovery tool

If above methods won’t help, then try using reliable data recovery tool such as Stellar Data Recovery to recover data from affected drive.

Further, you can also check the below for steps to be followed in each method mentioned above:

How to find an external drive that's not showing up on a Mac

Hope it helps!