I’ve been having problems with my WD my book since my dog knocked it off the table. It would start to freeze and my computer would stop responding. I tried using the safely eject button but it wouldnt work so I just pulled the usb connector out of my computer. Now when I try to put it back in my laptop doesn’t recognize it at all. It doesnt show up in my computer section and the safely eject icon does not come up either. Someone please help. In the least I would like to retrieve the stuff I have on it.