WD Live Hub remote commands and menus problem

Are you using the genuine WDTV Live Hub Remote Control ?    or a Remote App ?

only asking, because you stated it also happens when the remote is “Off”

which doesent sound like you’re using one of these [Below]  (because the only way to turn this “Off” is to remove the Batteries)

Personally, try the process of elimination …

Remove the Wi-Fi adaptor and see what happens

Remove the Batteries from the WDTV Remote Control if you’re using one … (sometime remotes go faulty and start sending signals without pressing any buttons)

Try a USB Keyboard … eg: http://community.wd.com/t5/WD-TV-Live-Streaming/Remote-not-working-want-to-upgrade-firmware-for-apps-to-work/m-p/810703#M33711

Lot’s of things you can try … let us know, and provide more info