WD Live can longer access my network wired or wifi

Hi there,

I’ve been using My WD live for years to stream Netflix. Netflix cannot connect to the internet anymore - not sure why.

Tried updating the firmware and again the WD live says that it can’t connect to the network.

Tried power cycle, reset switch, nothing works.

I can still access my WD live ext HD via wifi on my laptop.

Tried going wireless same issue.

Any ideas? Could it be my provider?

Big thanks.